Privacy Policy

rudyn.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information we collect on rudyn.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this privacy policy.

Contact information.

We may collect your name, email, mobile number, phone number, street, city, state, pin-code, country and IP address.

Payment and billing information

We may collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PAYU.

Information you post.

We collect information you post in a public space on our website or on a third-party social media site belonging to rudyn.com.

Other information

If you use our website, we might collect information about your IP address and the browser you’re using. We may look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We will be collecting information directly from you. We will collect information directly from you when you register for an event or buy tickets. We shall also collect information if you post a comment on our websites or ask us a question through phone or email.

Use of your personal information

We might use the information you provide via the website, to contact you for confirmation of a purchase on our website or for other promotional purposes. Using this information, we will respond to your requests or questions accordingly. We might use your information to confirm your registration for an event or contest.

Any kind of feedbacks and complains shall be used as information to improve our products and services. We might utilize your information to customize your experience with us, including displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

Information we collect may be used for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers or any new features or products. These will strictly be our own offers or products we think you might find interesting. For example, if you buy tickets from us we’ll enroll you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

Sharing of information with third-parties

We will be sharing information with third parties who perform services on our behalf such as vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. An urgent reminder notice shall be sent to all the customers via emails and SMS before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email mail@rudyn.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Updates to this policy

This Privacy Policy was last updated on 12.1.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.